Privacy policy

Welcome to KIYA. Your privacy is of great importance to us. This policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide a better experience for all our users. This includes:

  • Personal Information: When you register, place an order, or contact us, we may collect your name, email address, phone number, shipping/billing address, and account details.

  • Communication Details: If you contact us directly, we receive the contents of your message and any attachments you provide.

  • Log & Usage Data: Like most websites, we automatically collect data such as your IP address, browser type, Internet Service Provider (ISP), pages visited, and timestamps to help us secure and improve the site.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders.

  • To communicate updates, order status, and customer support.

  • To personalize your shopping experience and improve our website's functionality.

  • To send marketing emails (only if you have opted in).

  • To detect and prevent fraudulent transactions.

  • Note: We do not sell your personal information to third parties.

3. Cookies & Tracking

We use cookies to remember your preferences and understand how you interact with our site.

  • You can choose to disable cookies through your individual browser settings; however, this may affect your ability to use certain features of our website.

  • Third-Party Services: Our partners (such as analytics, payment gateways, and ad providers) may use their own cookies or tracking technologies. Their use of data is governed by their respective privacy policies.

4. Children’s Privacy

Protecting the privacy of children is especially important to us. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us at care@kiyastore.in , and we will promptly delete that information.

5. Your Rights & Data Control

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate data.

  • Request the deletion of your personal information.

For any such requests, please reach out to us at care@kiyastore.in

6. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices. Your continued use of the website after any updates constitutes your acceptance of the revised policy.